We offer free delivery/setup/pickup if you are within 10 miles of zip 60051. Areas beyond that are charged a minimal delivery fee. See service areas tab on home page.

Yes we offer discounts!
Take $15 off each additional bouncy or 30% off the second day!

Yes, we require a $50 non-refundable deposit. A credit card is needed for the deposit. Final payment is due before your event.

If you have to cancel your party, the deposit can be applied to your next event within the same calendar year.

Weather related cancellations are determined the morning of your event and must fall under our weather policy. Please see below for our weather policy.

Once our truck leaves the warehouse the morning of the event, you are responsible for payment in full, no exceptions.

If you must cancel due to weather, your deposit may be refunded or applied to a new date within the same calendar year. It must fall under our weather policy below.

WEATHER POLICY:

Wind
If the wind is expected to be 20mph or more during the time of your event we will not setup and your money will be refunded.

Rain
If rain is expected to be 50% or more during the time of your event you may cancel, we will not setup if it's predicted to be 90% or more.

Temperature
If the temperature is expected to be below 32 degrees during the time of your event you may cancel.

***Weather cancellations are determined between 6pm the evening before your event through 6am the morning of your event, we will not issue refunds until the day of your event.

Weather is monitored using Wunderground. All weather related cancellations must be made between 6pm the evening before your event to 6am the morning of the event. It is your choice to cancel due to weather; we also reserve the right to cancel if we feel the weather may be too dangerous. Once our truck leaves the warehouse you are responsible to pay in full.

Deliveries: Our standard rental time is 7 hours. We deliver and setup the unit between 7-11am, on busy weekends we may arrive a half hour before your party start time. Saturday rentals are picked up Sunday morning by noon.

Please note that forest preserves and parks usually close at dusk so we will arrive for pickup before then to assure we are out in time.

Customer Pickups: You will be required to have valid ID that matches credit card info upon pickup.
Pickup the evening before your reserved date. Return next day.
Vehicle/Setup Instructions: Inflatables range from 100-250 lbs. You will need a truck or large SUV and a dolly to pickup. Please watch our safety video below on how to roll up the bouncy for return. Stakes, cord and blower will be included and must be returned or will incur a replacement fee. You MUST stake the unit down when you setup, even if it's not windy.
Damages: You are responsible for any damages incurred during your rental as per stated in contract. Do not drag or pull the inflatable across asphalt, you must use a dolly or roll it!

We deep clean our units and also sanitize once more upon setup. Each unit is disinfected and sanitized using an all purpose, natural, non-toxic cleaning formula that has been recognized by the U.S. EPA's Safer Choice Program, as safer for people, pets, and the environment.

Please note a cleaning fee will be added for any excess cleaning situation. A couple examples are: adding water to a dry rental is $100, silly string clean up is minimum $250 up to the cost of replacement.

Please help us take care of our equipment as we do for you.

We need a standard 120V outlet and a level surface to setup. Please ensure there is enough set up room for the unit, grassy, level area is preferred with no overhead utility lines or low hanging branches. If you have a sprinkler system you will need to chose an area that is not by the lines, we are not responsible for damaged lines. Please notify us if the unit will be set up on concrete instead of grass or if delivery requires flights of stairs or doorways, there may be additional fees.

If your party is in a park/forest preserve/public area you must pick a delivery time option below, these types of rentals are much more time sensitive than standard rentals and it requires us to alter the delivery schedule to be to your event on time.

Someone must be with the unit at all times from the point of delivery to pickup to avoid theft. If the unit is left alone and is stolen you will be responsible for full replacement cost which can be up to a few thousand dollars.

You will need to check with the park for permits needed, electricity and closing times. Rental fees must be paid in full even if your personal generator fails to work properly.

Please note that forest preserves and parks usually close at dusk so we will arrive for pickup before then to assure we are out in time.

1 hour window = $100
2 hour window = $50
(This charge includes both delivery and pickup)

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want anyone to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

We also offer an option damage waiver for 10% of the rental fee. This covers all unintentional damage. This does not cover theft or intentional damage.

Gratuity is never expected, but always appreciated! If you feel our guys did an excellent job please feel free to tip! They work extremely hard to make sure your party is setup right.